FREQUENTLY ASKED QUESTIONS

Customer Service - Ordering - Account Information - Shipping - Payment - Technical Information
Swix Wax Technical Information
Swix School - Learn How to Tune Your Own Skis

What if my package is damaged?

Carriers require that packages containing damaged items be inspected by the recipient at the time of delivery. Please notify the carrier at the time of receipt if the package received is damaged. An inspection by the carrier will be made and based upon the carrier's decision the product will be either replaced or its value refunded.

DO NOT DISCARD PACKAGING until the carrier's inspection and decision has been rendered. If you do, the carrier may deny the claim automatically and no resitution will be made.

Return to FAQ Index

© 2024 Reliable Racing Supply
643 Upper Glen Street - Queensbury, NY 12804
Phone: 800-223-4448/518-793-5677
Fax: 800-585-4443/518-793-6491
customerservice@reliableracing.com

FIND STUFF

Site Search
Product Categories
Brand Finder
Site Map

COOL STUFF

Order Status
Track Your Shipment
Connect With Us
Save Page to PDF
Blog
Videos

MORE STUFF

Frequently Asked Questions
Catalog Showroom
Downloads
Order Form (PDF)

BORING STUFF

Shipping Charges
Customer Service
Privacy
Security
Policies
Sizing Charts

PRO SHOPS

Alpine Pro
Nordic Pro
Timing Pro
Wax Advice
Wax Manuals

HOURS OF OPERATION
Phone Orders: Mon-Thu 10am - 5pm EST
Customer Service: Mon-Thu 10am - 5pm EST
Tech Support: Mon-Thu 10am - 5pm EST

© 2024 Reliable Racing Supply
643 Upper Glen St. - Queensbury, NY 12804
Phone: 800-223-4448/518-793-5677 - Fax: 800-585-4443/518-793-6491
customerservice@reliableracing.com